The Quiet Work That Has Changed South Dallas
Diane Ragsdale spent 40 years delivering homes, healthcare, and job training. Her successor faces a challenging market as he continues her legacy.

Welcome to The Lab Report
Our journalism is actionable and drives real-world impact. Explore our investigations, explainers, and data to see how.
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OUR REPORTING
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At This Dallas Clinic, Birth Control Isn’t a 7-minute Conversation
Nurse practitioner Micaela Sanchez uses her own story to help patients make better choices and take charge of their future.
Dallas Adds Kids to Pioneering Approach for Mental Health Emergencies
Eight years ago, Parkland social workers became the first in the state to join cops during these 911 calls. Now, children in crisis get the same treatment.
One Year of The Lab Report Dallas
Reflecting on 12 months of helping the city understand itself.
A Mother’s Heartache, and Perseverance, After the Flood
Pat Ramsey was no stranger to grief when her son went missing in the Texas Hill Country floodwaters last July.
David Woody Walks Back Across The Bridge
The outgoing CEO of the city’s largest homeless shelter on increased demand, FIFA, and the importance of being downtown.
What We're Reading
In the Tenth Street Historic District, a Home Repair Program’s Promises Remain Broken
Dallas used pandemic relief funds to fix houses and upgrade infrastructure in neighborhoods within Oak Cliff and elsewhere. Years later, some residents ask what went wrong.
CRIMINAL JUSTICE
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How Dallas Police Ramped Up Homeless Enforcement
In the last eight months, officers have raided dozens of encampments and detained hundreds of people. Service providers are concerned about how it will affect their ability to help.
NEIGHBORHOODS
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This Is What It Takes to Keep the Jail From Overflowing
A little-known team inside the Frank Crowley Courts Building helps bridge the gaps in Dallas’ fractured criminal justice system.
